shaping a sustainable digital future

Alessandro Brun holds a Master Degree and a PhD in Management Engineering, both earned at Politecnico di Milano. He is Associate Professor at Politecnico di Milano, and presently is Director of Executive training in Six Sigma and Director of the Master in Global Luxury Goods and Services Management at MIP Graduate School of Business. His main research streams are related to Quality Management and Luxury Management.
Along with teaching and research duties, he is actively participating in a set of other activities. He is member of the organizing committee of several international conferences, including the International Workshop on Luxury Retail, Operations and Supply Chain Management, which he launched 7 years ago, referee for International Journals in the fields of Operations and Quality Management, founder of the “Circolo Six Sigma”, a cultural initiative involving companies embracing the Six Sigma improvement programme. 
Lately, he established the Sustainable Luxury Academy, a long-term program involving luxury companies and institutions with the common aim of making luxury a more sustainable business.

Raffaella is Full Professor at Politecnico di Milano School of Management, where she teaches Leadership and Innovation, Business Management and Organization, Survey Methodology and Organization & Management and Organization Theory and Design. 
She is also part of the Core Faculty of the School of Management, is Deputy Director of the Department of Management, Economics and Industrial Engineering, and sits on the Executive Board of the university’s Graduate School of Business.
Raffaella is an acclaimed expert on Operations Management and Sustainability. Her main research interests concern Manufacturing and Supply Chain Strategies, with a particular emphasis on the organizational paradigms, models and practices in developing sustainable Operations.
Raffaella is the author of several books and over 30 articles published in international journals. She has organized a number of major international conferences and workshops, and has been a member of the “Organizing for Sustainable Effectiveness” network since 2010. 
Raffaella holds a Master of Science and a PhD in Management, Economics and Industrial Engineering from Politecnico di Milano. 

Rachel is Chief Executive Officer of Doteveryone, a UK think tank working to make the Internet, and digital society, a fairer place. Rachel has spent the last 20 years turning emerging technology into products and services, and helped many organizations adapt to the digital world. She has created and delivered large-scale content-driven services for Microsoft, BBC and Channel 4, and was a pioneer in the UK digital arts sector. 
Rachel has consulted for many FTSE companies across a range of sectors including finance, energy and healthcare. She is also a trustee of the Fawcett Society. She regularly writes and speaks about how technology is changing society, and creates provocations and policy recommendations to make sure technology changes the world with people in mind.

Ravi Dhar is an expert in consumer behaviour and branding, marketing management and marketing strategy and a leader in bringing psychological insights to the study of consumer decision-making. His research focuses on understanding consumer motivation to pursue their goals in various situations as well managing the simultaneous pursuit of multiple goals. Ravi’s work has been mentioned in Business Week, the New York Times, the Financial Times, the Wall Street Journal, the Economist, USA Today, and other popular media.
He has been a visiting professor at HEC Graduate School of Management in Paris, at Erasmus University in the Netherlands, and at the Business Schools at Stanford and New York University. Ravi has published more than 70 articles and has received several awards for his research. He also serves or has served on the editorial boards of leading marketing journals, such as Journal of Consumer Psychology, Journal of Consumer Research, Journal of Marketing, Journal of Marketing Research, and Marketing Science. He has led seminars on various marketing topics for senior executives in Asia, Europe, and North and South America.

Andrea Illy is the Chairman of illycaffè S.p.A., a 100% family-owned company founded in 1933 with the mission of offering the greatest coffee to the world. 
For 22 years, until 2016, he served as the company’s CEO. Under Andrea’s leadership, illycaffè has recorded doubledigit growth, and has become the best-known coffee brand and quality leader globally. Illycaffè has been recognized as one of the World’s Most Ethical Companies. The company also won the Italian Best Performance Award in 2017. Andrea’s work is often published and he serves as a speaker at major conferences throughout the world. In 1995, he published Espresso Coffee: The Chemistry of Quality, and A Coffee Dream in 2015. 
He is a passionate supporter of the stakeholder company business model, and firmly advocates for corporate responsibility as a mean to improve society. A “humanist chemist”, Andrea also promotes culture and art, a sphere in which illycaffè has always been active.Andrea is also Chairman of the Altagamma Foundation, and sits on the Board of Bank of Italy and Assolombarda Advisory Board.

Jon Iwata is an Executive-in-Residence at the Yale School of Management. He is a trustee of Cooper Hewitt, Smithsonian Design Museum, and a director of the Ladies Professional Golf Association.
Jon joined IBM in 1984 at the company’s Almaden Research Center in Silicon Valley. He was appointed Senior Vice President, communications, in 2002, and Senior Vice President, marketing and communications, in 2008. He assumed his role as Chief Brand Officer in 2017. As IBM Chief Brand Officer, Jon was responsible for stewardship of the IBM brand and for positioning IBM as a global agenda-setter, shaping the company’s dialogue with the world. Jon is recognised as a leader in both the marketing and corporate communications professions. 
He is an inductee of the Marketing Hall of Fame, the CMO Club Hall of Fame and the Page Society Hall of Fame, which honors lifetime achievement in public relations and business communications. He is a recipient of the Distinguished Service Award from The Seminar, an organization of Chief Communications Officers and was named a Brand Genius by AdWeek in 2017. He holds a B.A. from the School of Journalism and Mass Communications at San Jose State University.

Jennie is a Lecturer in the Practice of Management at the Yale School of Management and the Executive Director at the Yale Center for Customer Insights. She partners with marketing faculty fellows at the Center to bring theory into practice via a portfolio of marketing and insights projects with leading corporations. Her work has included projects in a wide variety of industries, including CPG, tech, snacks & beverages, healthcare and financial services. 
Jennie is interested in the role of emotions in marketing and how the traditional ways that companies communicate to consumers can be re-invented to reflect how consumers actually make decisions. Prior to her role at Yale, Jennie worked in luxury beauty at The Estée Lauder Companies, where she was responsible for driving sales and market share growth of the Clinique brand in North America, leading account strategy for the brand across numerous retailers including Nordstrom, Saks 5th Avenue, Neiman Marcus, Ulta and Sephora. Jennie received her MBA from the Yale School of Management and her BA from Vanderbilt University.

As Global President of Cisco’s Smart+Connected Communities (S+CC) business, Anil drives the vision, strategy, and sales for digitization of public sector services within cities. He has developed critical engagements and partnerships with mayors, governors, chief ministers, country leaders and global industrial companies. 
Anil has been a key leader of Cisco’s Internet of Things (IoT) business, sponsored many of Cisco’s investments in IoT start-ups and shepherded the S+CC business from a startup within Cisco to the billion-dollar business it is today. Cisco is now ranked among the top IoT and Fourth Industrial Revolution (4IR) technology leaders in digital transformation in cities and in industry. Prior to joining Cisco, Anil held several global roles at IBM ranging from Chief Marketing and Strategy Officer for IBM’s $34B global hardware business to managing IBM’s transition from a hardware brand to a business technology brand. Prior to this, he was a Business Professor at Emory University in Atlanta, Georgia, and a Senior Advisor and Business Consultant to global blue chip companies. Anil holds PhDs in marketing strategy and in multivariate statistics and linear equation modeling. 
Anil is active with the World Economic Forum and is also a member of the Board of Directors for The Center for Customer Insights at Yale University’s School of Management. He holds a position on the advisory board of Johns Hopkins University’s Carey Business School and serves as an investor and advisor to several start-ups in the IOT space.

Degree in Business Economics at Bocconi University. For Citibank N.A. she was in charge of foreign investors on the Italian market and the World Cooperation Group. 
In 1994 she founded the Family Office of the Zambon family, which in 2000 was transformed into a Multi Family Office, creating Secofind.Elena is President of Zambon SpA, pharmaceutical multinational company, and she holds several Board member positions in other affiliates of the Group.
She is also President of Fondazione Zoé — Zambon Open Education. Elena is member of the Board of Directors of UniCredit, Ferrari S.p.A and IIT — Istituto Italiano di Tecnologia; former member of the Board of Directors of Italcementi SpA, Fondo Strategico Italiano, Akros Finanziaria S.p.A. and Salvagnini SpA.
She is President of AIdAF, the Italian Family Business Association, and Board Member of FBN — Family Business Network.
She is also Vice President and member of the Executive Committee of Aspen Institute Italia, member of the Bocconi University Campaign Board and member of the Advisory Board of Politecnico di Milano School of Management.
Elena Zambon has been knighted by the President of Italy.